This policy applies to DutyTap Academy — the education and training division of DutyTap, offering industry-oriented Full Stack QA programs, entrance assessments, and related services in India.
1. Introduction
DutyTap Academy (“we,” “our,” “us”) provides software training, entrance examinations, scholarship selection, and career-oriented quality-engineering programs. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register for an exam, submit enquiries, or participate in our training programs.
2. Information we collect
Depending on how you interact with us, we may collect:
- Identity & contact details: Full name, email address, mobile number, city, and other details you provide on registration or contact forms.
- Educational & program information: Course interest, batch preferences, academic background, internship or placement-related details you choose to share.
- Exam & assessment data: Registration ID, exam attempt timestamps, answers, scores, pass/fail status, and proctoring-related technical logs where applicable.
- Payment information: Transaction references, payment status, and limited billing metadata processed through our payment partner (e.g. Razorpay). We do not store full card or UPI credentials on our servers.
- Communications: Messages you send via email, WhatsApp, or contact forms, and our responses.
- Technical & usage data: IP address, browser type, device information, pages visited, cookies, and similar analytics needed to operate and secure the website.
3. How we use your information
We use your data to:
- Process entrance exam registration and fee payments.
- Conduct assessments, publish results, and manage scholarship or interview shortlists.
- Deliver training, workshops, internships, and placement support you enrol in.
- Respond to enquiries about batches, corporate training, or program fees.
- Send service-related updates (exam links, schedules, policy changes, support messages).
- Improve our website, programs, and learner experience through aggregated analytics.
- Prevent fraud, abuse, and unauthorised access to exams or accounts.
- Meet legal, tax, and regulatory obligations applicable in India.
4. Legal basis & consent
We process personal data based on your consent (e.g. form submission, exam registration), performance of a contract (enrolment and training services), and our legitimate interests (security, analytics, program improvement), as permitted under applicable Indian law including the Digital Personal Data Protection Act, 2023, where relevant.
5. Data sharing & disclosure
We do not sell your personal data. We may share information only when necessary:
- With payment processors (e.g. Razorpay) to complete transactions.
- With cloud hosting, email, SMS/WhatsApp, and IT service providers under confidentiality obligations.
- With internship or hiring partners, only with your consent and limited to what is required for referrals.
- When required by law, court order, or government authority.
- To protect the rights, safety, and integrity of DutyTap Academy, learners, and staff.
6. Exam & session data
Exam answers and results may be stored in your browser session and on our servers for scoring, scholarship review, and audit purposes. Do not share your exam access link or credentials. We may invalidate attempts suspected of misconduct.
7. Data security
We apply reasonable safeguards, including:
- Encrypted transmission (HTTPS / TLS) for website and payment flows.
- Access controls and restricted handling of learner and payment records.
- Secure configuration of third-party services used for exams and registrations.
No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Data retention
We retain personal data only as long as needed for exam administration, training delivery, legal compliance, and dispute resolution. Exam and enrolment records may be kept for a defined period after your program ends unless you request deletion and we are not required to retain them by law.
9. Your rights
Subject to applicable law, you may:
- Request access to or correction of your personal data.
- Request erasure where processing is no longer necessary and not legally required.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with the relevant data protection authority in India, if applicable.
To exercise these rights, contact us using the details in Section 12.
10. Cookies & similar technologies
Our website may use cookies and local storage (e.g. exam session data) to keep you signed in during an assessment, remember preferences, and understand site usage. You can control cookies through your browser settings; disabling some cookies may affect exam or registration functionality.
11. Children’s privacy
Our programs are intended for learners typically aged 18 and above. We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have collected such data, please contact us for prompt removal.
12. Contact us
For privacy questions, data requests, or concerns about DutyTap Academy:
- Email: dutytap@gmail.com
- Phone: +91 63093 66491
- Address: Sai Ambica Colony, Phase-2, Ameenpur, Ramacanhdrapurm, Hyderabad 502032
You may also use our contact form on the main website.
13. Updates to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.