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Privacy Policy

Effective Date: 03/12/2025

1. Introduction

DutyTap (“we,” “our,” “us”) provides HRM + CRM solutions designed for micro and small businesses. This Privacy Policy explains how we collect, use, and protect your information when you use our application and services.

2. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, company details, employee records.
  • Usage Data: Log files, device information, app interactions, crash reports.
  • HRM Data: Attendance, payroll, leave records, performance metrics.
  • CRM Data: Customer contacts, communication history, sales pipeline details.

3. How We Use Your Information

We use collected data to:
  • Provide and improve HRM + CRM services.
  • Facilitate communication between employees and customers.
  • Ensure compliance with legal and regulatory requirements.
  • Send important updates, notifications, and support messages.
  • Enhance security and prevent fraud.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information only in these cases:
  • With your consent.
  • With trusted third-party service providers (e.g., cloud hosting, analytics).
  • To comply with legal obligations or government requests.
  • To protect the rights, safety, and property of DutyTap, our users, or the public.

5. Data Security

We implement industry-standard security measures including:
  • Encrypted data transmission (HTTPS, SSL/TLS).
  • Secure storage with restricted access.
  • Regular audits and vulnerability checks.

6. Data Retention

We retain your information only as long as necessary to provide services or comply with legal obligations. You may request deletion of your data at any time.

7. Your Rights

Depending on your jurisdiction, you may have rights to:
  • Access, correct, or delete your personal data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time.

8. Children’s Privacy

DutyTap is not intended for children under 13. We do not knowingly collect data from minors.

9. International Data Transfers

If you access DutyTap outside India, your data may be transferred and processed in other countries with different data protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions or concerns, contact us.